Bit Taka's Privacy Policy —
Your Data, Our Responsibility

1Introduction

Bit Taka (bittaka.ws) is a trusted online gaming and Sports Betting platform in Bangladesh. We place the highest importance on protecting the personal information of our members. This Privacy Policy explains what data Bit Taka collects from you, how it is used and stored, and the steps we take to safeguard your privacy.

By using any of Bit Taka's services, you are considered to have accepted this Privacy Policy. We encourage you to read this policy carefully before using our platform. If anything is unclear, feel free to reach out to our support team directly.

2What Information We Collect

When you register and use Bit Taka's services, we collect various types of information. A detailed breakdown is provided below:

We collect only the information necessary to provide our services. Collecting excessive or unnecessary data is against Bit Taka's policy.

3Purpose of Data Use

Bit Taka uses collected information only for specific, legitimate purposes. We are committed to ensuring your data is never used for unnecessary or harmful ends.

• Creating and managing accounts and verifying user identity.
• Processing all financial transactions, including deposits and withdrawals.
• Providing customer support and resolving complaints.
• Preventing fraud, money laundering, and illegal activity.
• Suggesting games and offers tailored to your preferences.
• Improving platform performance and resolving bugs.
• Complying with legal obligations and reporting to regulatory authorities.
• Sending notifications about promotional offers and bonuses (with your consent).

4Data Sharing & Disclosure

Bit Taka does not sell your personal data to any third party for commercial purposes. However, there are limited circumstances where sharing information may be necessary:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive the necessary information to process and confirm transactions.
• Law Enforcement Agencies: Information may be disclosed in compliance with court orders or government directives.
• Technology Partners: Server hosting and security service providers may access limited technical data.
• Fraud Prevention Agencies: If suspicious activity is detected, information may be verified with international security agencies.

In all cases, third parties are bound by strict confidentiality agreements and may not use the information received for any purpose beyond what is specified.

5Cookie Policy

Bit Taka uses cookies to enhance your experience on the website. Cookies are small data files stored in your browser. We use the following types of cookies:

• Essential Cookies: These are essential for maintaining login sessions and ensuring site security. Without these cookies, the site cannot function properly.
• Functional Cookies: Used to remember your language preference and settings.
• Analytical Cookies: Helps us understand how the site is used. Your consent is required for these cookies.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

6Data Retention Period

Bit Taka does not retain your data longer than necessary. Our general retention policy is outlined below:

• Active account data: retained for the full duration the account remains active.
• Transaction data: up to 5 years, as required by law.
• KYC documents: up to 3 years after account closure.
• Log files and technical data: retained for up to 90 days.
• Upon withdrawal of marketing consent: deleted immediately.

7Your Rights

Bit Taka respects your right to data protection. You have the following rights:

To exercise any of these rights, email us at support@bittaka.ws. We will respond within 30 business days.

8Security Measures

Bit Taka uses industry-standard technology and processes to protect your data. Our security framework operates on multiple layers:

• 256-bit TLS/SSL encryption across all communications.
• Passwords are stored using bcrypt hashing and can never be viewed in plain text.
• Two-factor authentication (2FA) is available at login.
• Automated threat monitoring runs on our servers 24/7.
• Regular security audits and penetration testing are conducted.
• Physical access to our data centers is strictly restricted.

Please keep in mind that no online system can guarantee 100% security. Keep your password strong and never share it with anyone.

9Minor Protection

Bit Taka strictly prohibits registration by anyone under the age of 18. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• Any account identified as belonging to a minor will be closed immediately.
• All collected data is permanently deleted.

If you have concerns, parents are welcome to contact us at support@bittaka.ws. We will take immediate action.

10Policy Changes & Updates

Bit Taka may update this Privacy Policy at any time as needed. For any significant changes, we will notify you in advance via your registered mobile number or email address.

• Takes effect 7 days after the updated policy is published.
• Continued use of the service after any changes takes effect constitutes acceptance of the updated policy.
• The date of the most recent update will always be shown at the top of this page.

Previous versions of the policy are available upon request from the support team.

11Contact Us

If you have any questions or concerns about this Privacy Policy, please don't hesitate to reach out. Our dedicated team is always here to help.